Privacy Policy

1. Introduction

AcePath ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Email address, mobile phone number
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Profile Data: Your username and password, quiz results, preferences, feedback and survey responses
• Usage Data: Information about how you use our website and services
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences
• Educational Data: School information, quiz attempts, scores, and learning progress

3. How We Collect Your Information

We use different methods to collect data from and about you including:

• Direct interactions: You may give us your personal data by filling in forms or by corresponding with us
• Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns
• Third parties: We may receive personal data about you from various third parties such as analytics providers and payment processors

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our educational services
• To manage your account and provide customer support
• To process payments for our services
• To personalize your learning experience
• To track your progress and provide feedback
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We use industry-standard encryption and security protocols to protect your data. All payment information is processed securely through our payment processors and is not stored on our servers.

6. Data Sharing

We may share your personal data with:

• Service providers: Third-party service providers who assist us in operating our website and providing our services
• Payment processors: Secure payment processing services to handle transactions
• Analytics providers: To help us understand how our website is used and improve our services
• Legal authorities: When required by law or to protect our rights and safety

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

7. International Transfers

Your personal data may be transferred to and processed in countries other than Australia. We ensure that any international transfers of your personal data are protected by appropriate safeguards.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. You may request deletion of your account and associated data at any time.

9. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access: To your personal data (commonly known as a "data subject access request")
• Request correction: Of the personal data that we hold about you
• Request erasure: Of your personal data
• Object to processing: Of your personal data where we are relying on a legitimate interest
• Request restriction: Of processing of your personal data
• Request transfer: Of your personal data to you or to a third party
• Withdraw consent: At any time where we are relying on consent to process your personal data

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

11. Children's Privacy

Our service is designed for students preparing for educational assessments. We are committed to protecting the privacy of children. We encourage parents and guardians to supervise their children's online activities and to help enforce our privacy policy by instructing their children never to provide personal information without permission.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. You are advised to review this privacy policy periodically for any changes.

14. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us through our contact page. We will respond to your inquiry within a reasonable timeframe.